Product availability
Stock Availability and Lead Times
Compass DHM Projects’ main warehouse is located in Italy and holds thousands of products in stock, available for same-day shipping.
Some items in the Hardware and Fasteners category are managed by a dedicated secondary warehouse: on the product page, you will see the note “Fasteners Warehouse.” For these items, processing times are approximately 7 business days.
Some products are also managed by decentralized warehouses across Europe: in this case, you will see the note “Europe Warehouse” directly on the product page, along with the corresponding lead time.
How to check availability
Availability information is displayed directly on each product page and reflects actual stock levels. Possible messages include:
- In stock – the product is available in our warehouse and can be shipped the same day if ordered by the cutoff time. The available quantity is shown directly on the page.
- Pre-order now – the product can be ordered with a short wait time. The items have already been ordered and should arrive approximately within the timeframes listed on the page.
- Currently unavailable – the product cannot be purchased at this time. It may be in production, replaced by a new version, or by an alternative. We invite you to browse other products in our catalog.
Waiting times for items not immediately available are always indicated on the product page with the phrase “Available in… days.”
Note: You can order a quantity greater than what is currently in stock. The excess quantity will be placed on hold and shipped as soon as we receive new stock, according to the timelines indicated on the product page.
Availability Notice
Availability is constantly monitored. In rare cases, due to technical issues, the quantities displayed may not be updated in real time. In the event of partial or total unavailability of the ordered merchandise, our Customer Service team will contact you directly to agree on the most suitable solution: order modification, deferred delivery, or correction.





